[會員限定] 3月13日成為活耀於全球的英語工作者，必學的頂尖英語會話課 - 第三回：追加訂單

音檔

【課文】

Customer: Hey Mary, sorry to trouble you. Ourcompany have placed several orders with you in thepast. We want to place an urgent order and need toreceive it before Chinese New Year. Is thereanything you can do to help?
客戶: 嗨Mary,不好意思要麻煩你. 我以前有跟你下過幾次單, 我們現在有個急單, 必須要在過年前收到, 你能幫忙嗎?

Mary: Hi, I’ll see what I can do to help. How manydo you need for this urgent order?
Mary:嗨, 我看看能怎麼幫忙. 請問你們這張急單需要多少量呢?

Customer: We need 1,000pcs. This is for agovernment project; they have a very strict deadlineto meet. We will be facing a large amount of penaltyif we can’t fulfill this project on tme. If that happens,we might need to close the company…
客戶: 我們需要一千個. 這是一個政府標案要的, 他們有很嚴厲的交貨期限, 如果錯過了可是要付一大筆違約金. 那可是會讓我們公司關門…

Mary: I see, our producton line has already beenworking three shifs in order to meet the highdemand season, they are swamped with work. Please let me double check with my manager beforeguarantee anything to you. But I will do my best tohelp.
Mary:了解, 我們的生產線為了應付這陣子的大量需求, 已經加開三輪排班了, 他們都非常忙碌. 在跟你做出任何保證前, 請讓我問問我的
主管. 但我會盡力幫忙。

Customer: Yes please, we are willing to pay extra aslong as we can receive before Chinese New Year.
客戶: 好的, 拜託了. 如果可以在過年前收到, 要多付錢也可以。

Mary: It seems we are able to fulfill the 1,000pcs foryou before Chinese New Year, but we need to charge1% handling fee for this last-minute order. Will thatbe okay?
Mary:看來我們可以在過年前出貨1000個給你, 但我們會多收1%的急單費用, 可以嗎?

Customer: Yes, no problem. Thank you so much.
客戶: 沒問題, 太感謝你了。
 

【單字】

Trouble (v.) 使苦惱, 煩惱
Order (n.) 訂單
Urgent (adj.) 緊急的
Receive (v.) 收到
Chinese New Year (n.) 春節
Government (n.) 政府
Project (n.) 計畫, 標案
Strict (adj.) 嚴厲的
Penalty (n.) 罰金
Fulfill (v.) 實現, 達到
Production line (n.) 生產線
Shift (n.) 輪班
Guarantee (v.) 保證

【文法】

1. On tme
準時
 

Example: I am surprised you got home right on tmefor dinner.
例句: 我沒想到你竟然準時回到家吃晚餐

Example: We must arrive the restaurant on tme forthe reservaton.
例句: 我們訂位了, 一定要準時到餐廳

2. Be swamped with sth
為了某事忙得不可開交
 

Example: I’m swamped with work right now, can I callyou back later?
例句: 我現在在忙, 可以晚點回電給你嗎?

Example: I really want to see you tomorrow, but I’mtotally swamped with work.
例句: 我真的很希望明天能見面, 但工作實在太忙了